The Customer Success Platform for Slack

Our software for customer success, sales, and product helps you build better relationships with customers through Slack.
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"Hightouch is the most innovative tool I've seen for customer-obsessed companies."
Customer Records Dashboard

Never lose track of messages

We know how easy it is to lose track of Slack messages. Hightouch lets you “inbox zero” your Slack, just like you would with email.
Streamlined Proactive Communication

Keep track of all your customer requests

Create tasks from Slack messages via Hightouch. Connect those tasks to tickets in systems like Zendesk and JIRA, to track updates from all teams in one central place.
Powerful Workflow Integrations

Leverage your existing tools

Hightouch superpowers the tools you already rely on by connecting them to Slack and more broadly, your customers. Support can live in Zendesk, Sales in Salesforce, Product in JIRA, and all of this can be centralized and communicated to the customer in Slack via Hightouch.
more coming soon!

Ready to try Hightouch?

Your Team

  • Stay organized with one central dashboard to manage all your customer Slack channels.
  • Easily create actionable tasks with contextual information from your customer Slack conversations.
  • Keep your existing workflow with integrations to Salesforce, Zendesk, JIRA and many more of your favorite support tools.

Your Customers

  • Stay connected with the ability to send your customer success team messages on Slack.
  • Easily escalate requests and create new tickets for your success manager from a Slack channel.
  • Keep your existing workflow without ever having to leave your company's Slack workspace.

Don't wait, try us for free

You can also schedule a demo here!